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Job Information
Job title

Applications Support

Company Robert Half Technology
Wage Not specified
Location United States, Tennessee, Memphis
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/11/2008
Description
Will be the first point of contact for all incoming calls, emails, etc. from customers and prospectsProvide both web-based and desktop application assistanceDiagnose, analyze, troubleshoot and resolve problemsCommunicate effectively with a strong service orientationManage/Monitor EDI data transfer processAct as liaison between customer and other teams (i.e.: sales, development, etc.)df-tc

Experience/Skills
This position requires a minimum of two years experience in a high volume customer service or help desk role or a bachelor's degree in Information Systems / Computer Science.

Other desired skills:
Applications Support