GENERAL FUNCTION: Perform security analysis and administration functions on various application security packages and system platforms including Windows and Active Directory.
DUTIES & RESPONSIBILITIES: . Responsible for the creation, maintenance and deletion of accounts, groups and resources in Active Directory and Windows Servers according to security standards.. Fulfills requests for access to Fifth Third computer systems and/or information accurately, completely and in a timely manner. . Resolves moderately complex issues regarding information systems security.. Collects and compiles historical data on system access and generates reports and analyses.. Provides user and technical support for security administration processes.. Develops security administration documentation.. Performs audit reviews of security logs, system settings and user permissions.. Recommends enhancements to Information Security standards and procedures and identifies process improvement opportunities. . Collaborates with multiple departments to drive problem resolution.. Follows Information Security policies, standards and procedures. . Consistently demonstrates quality performance while maintaining department service level agreements.. Effectively promotes the implementation and administration of the Bancorp’s Information Security policies and procedures. . Reviews security reports and researches violations. . Responds professionally (verbally or in writing) to customers, teammates and business partners. Follows up in a timely manner. · Available for 24X7 on call support.· Performs other duties as required.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:· Bachelors degree or equivalent with 0-1 year of experience· Experience in managing Active Directory on Windows 2000, 2003 systems desired.· Superior verbal and written communication skills. Ability to effectively communicate with all levels of personnel throughout the organization. · Proven ability to handle difficult customer service situations professionally.· Excellent organization, problem solving and time management skills and attention to details. Must be able to work on multiple tasks concurrently and reprioritize work independently as needed.