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Job Information
Job title

Departmental Technology Coordinator

Company City of Santa Rosa
Wage Not specified
Location United States, California, Santa Rosa
Employment type Full Time
Education Associate
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 2/15/2008
Description

Salary: $5,155 - $6,272 per month + excellent benefits and retirement plan

Final Filing Date: March 7, 2008

The City of Santa Rosa is seeking qualified individuals for the position of Departmental Technology Coordinator. Current vacancies exist in the Transit and Parking and Utilities Departments. Incumbents in this position are responsible for researching, implementing and maintaining current and advanced computer technologies necessary to automate processes and facilities in the assigned Department; integrating advanced computer technology efforts with the City-wide technology program; and coordinating the department's advanced computer technology efforts with the Information Services Division of the Department of Administrative Services. Generally, work is performed independently with minimal supervision and incumbents are expected to exercise initiative and independent judgment in the performance of these duties.

The Ideal Candidate

For all positions, the ideal, well-qualified candidate will have strong project management and customer service skills, a team orientation to work, knowledge of Microsoft operating systems and applications, and excellent oral and written communication skills.  

Transit and Parking:  The Transit and Parking Department desires a candidate with a strong project management background, experience working with Public transit and/or Public Parking-related enterprise operations systems, and a consultant-focused approach to working with internal customers.

Utilities: The Utilities Department desires a candidate with knowledge of and experience in advanced computer technology used in water distribution, wastewater collection and wastewater treatment applications.

 

Essential Duties & Responsibilities

Examples of essentials duties are:

§         Research, implement and maintain advanced computer technology and associated information security systems as they relate to the automation of processes and facilities in the assigned department;

§         Establish and maintain computerized information links between administrative and operational functions department-wide;

§         Oversee and participate in the implementation of web-based technology applications in the assigned department;

§         Identify departmental needs for new and revised systems and applications;

§         Identify possible improvements in departmental information systems;

§         Identify problems encountered by users of the various departmental computer systems;

§         Coordinate and provide technical support for department-specific computer applications;

§         Identify training needs of users in assigned department;

§         Serve as liaison between assigned department and IT Department, as well as technical service providers;

§         Serve as the advanced technology representative for assigned department;

§         Generate reports to senior staff as required;

§         Plan and design process control system modifications;

§         Assist with the development of departmental policies, procedures and operating standards related to advanced computer technology;

§         Develop and implement procedures and applications to ease transfer and emulation of computer data across various platforms;

§         Assist in planning the advanced computer technology portion of the department’s annual budget;

§         Make recommendations concerning and coordinate the purchase of and/or modifications to department-specific equipment and software,  

§         Support desktop hardware, software and applications, and implementing technology projects in the assigned department.

 

Selection Process

Applicants possessing the MOST DESIRABLE qualifications based on a screening of application materials, including a supplemental questionnaire, will be invited to continue in the selection process. The selection process may consist solely of an application screening or may include an oral appraisal interview, assessment center or other activity selected by the Human Resources Department.

 

Application Materials

May be obtained from the Human Resources Department, 100 Santa Rosa Avenue, Room 1, Santa Rosa, CA 95404; via phone at (707) 543-3060 (voice), (707) 543-3063 (TDD), or (707) 543-3076 (24-hour Job Hotline); via the City website at www.srcity.org/jobs; or via email at jobs@srcity.org. You may also apply online at http://ci.santa-rosa.ca.us/departments/hr/Pages/ApplyOnline!.aspx.

 

Final Filing Date

Applications and supplemental questionnaires must be received by the City of Santa Rosa Human Resources Department by Midnight Friday February 29, 2008.  Application packages postmarked by the final filing date will also be accepted. EOE

 

 



Experience/Skills

Qualifications

Knowledge of: Principles and practices of organization, planning, training, research and budgeting; principles of information systems design especially related to personal computers and networks; computer applications used in areas of assignment; principles of electronic data communications; general principles of achieving process and facility automation; capabilities of available computer hardware, commercial software and networks; web development methodologies and physical networking configuration; networking servers; administration of browsing software; information security system implementation and administration; graphic design; effective customer service techniques; operations of assigned department.

Ability to: Manage multiple tasks and priorities; coordinate work activities with department management; read, interpret and apply information from technical manuals; communicate effectively, orally and in writing; relay highly technical information effectively to others in lay terms; relay operational, maintenance and mechanical needs and requirements to others effectively in technical terms; maintain harmonious working relationships with those contacted in the course of work; forecast resource needs; identify strengths and weaknesses of existing advanced computer technology applications in assigned department; identify new trends; help formulate response strategies.

Experience and Education: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience - Sufficient years of increasingly responsible experience providing technical support to users of complex, multi-platform computer systems to demonstrate possession of the knowledge and abilities listed above. Experience in an environment similar to that of the assigned department is desirable. Education - Equivalent to an Associate of Science degree from an accredited college with major work in computer science or a closely related field.


This job has expired.