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Job Information
Job title

Desk Side Support Anlst (9097)

Company Perot Systems
Wage Not specified
Location United States, Florida, Hialeah
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel About 50%
Published on 5/9/2008
Description
PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Desk Side Support Analyst to join our team in Hialeah, Florida.

Job Responsibilities:
Provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. Activities include recognition, research, isolation, resolution, and follow-up steps. Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers utilizing experience and understanding of Perot Systems' MIS environment. May also provide some phone support.

Typically, the analyst level participates in supportive role by providing analytical and in person technical support. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Under little supervision, plans, installs, and tests less complex vendor supplied computer system hardware or software. Knowledge of system principles, theories, concepts, and technologies may be required in these positions.

Required Skills:
  • 2+ years of related work experience, or an equivalent combination of education and experience


    • Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Desk Side Support Anlst