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Job Information
Job title

Desktop Support Analyst

Company Robert Half Technology
Wage Not specified
Location United States, Illinois, Evanston
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/15/2008
Description
I am looking for a Desktop Support/PC technician that is looking for an opportunity to grow with a significant organization in the Northern part of Chicago. This position may manage a computing facility and be responsible for or assist in the development and delivery of training classes and documentation. The Specialist is the designated technical expert for a specific hardware platform, software application or DSS customer. This consultant will be providing users installation, configuration and troubleshooting assistance for the Microsoft Office Suite and other desktop productivity applications such as Adobe Photoshop, Dreamweaver as well as core desktop operating systems including Microsoft Windows XP/Vista and Macintosh OS X (10.2 and greater). Maintaining hardware and software inventories and documentation and assisting in the creation of hardware replacement lifecycle plan for departments. Managing a computer facility with responsibility for installing and maintaining computer hardware/software and networking equipment. Supporting IT unit troubleshooting and providing assistance to clients while improving personal knowledge of Recommending solutions to general software/hardware problems encountered by clients. For immediate consideration please contact kyle.gubbins@rht.com or call 847.480.1774.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
The qualifications for this position are a BA in CS or an Associate's degree with at least 2+ years' experience in desktop support in a professional information technology environment supporting both a mix PC/MAC environment. Must have demonstrated in-depth knowledge and working experience with Windows XP/Vista and Mac OS X (10.2 and greater), as well as Microsoft Windows 2000 and 2003 Server operating systems. Excellent verbal and written communication skills, organizational skills. Experience leading IT projects or managing a client/vendor relationship. Experience with Dantz Retrospect, Microsoft WSUS, SMS and Symantec Antivirus Corporate Edition.Must have identified methods for improving work procedures or systems, soliciting feedback from customers, peers, or supervisors.

Other desired skills:
Desktop Support Analyst
This job has expired.