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Job Information
Job title

Desktop Support Analyst

Company Robert Half Technology
Wage Not specified
Location United States, North Carolina, Goldsboro
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/17/2008
Description
Robert Half Technology has a unique opportunity with one of our clients who is seeking a Desktop Support Analyst II for their Goldsboro location. In this role, this analyst will provide telephone and hands-on support for enterprise servers, desktops, laptops, and applications in a corporate network environment. Ideally, the right candidate will possess working experience with Active Directory ('03), MS Office 2003 and Symantec Ghost.The candidate will be required to diagnose and troubleshoot hardware such as Desktops, Laptops, Servers and enterprise software, network, remote access, managing end user accounts and printer issues.

Provide timely resolution for escalated trouble tickets and document solutions in our helpdesk ticketing system. Ensure adequate follow-up communications, and issue timely status updates to users. Maintain Exchange server and Active Directory permissions.

Candidates possessing A+ or MCP Certifications are encouraged to apply. MCSE is preferred.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Advanced Windows XP, Advanced Norton Utilities - Windows, Advanced MS Office XP, Intermediate Active Directory, Intermediate Windows Server 2003, Intermediate Windows 2000 Professional

Other desired skills:
Desktop Support Analyst
This job has expired.