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Job Information
Job title

Field Application Engineer -

Company AppleOne
Wage between $0.00 - $0.00 Annually
Location United States, California, La Puente
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 1/5/2008
Description
Field Application Engineer, Industrial Computing & Networking

Position Summary

Provides technical support for Industrial Computing & Networking products including Industrial PoE, Industrial Ethernet, Industrial Media Converter, Industrial Communication Computer, Industrial Managed Ethernet I/O Module, and Industrial Secured Device Server. Serves customers and partners by analyzing technical requirements; developing and implementing solutions and designing in products.

Job Purpose

Support sales representatives, customers , and marketing with technical engineering issues, documentation, procedures, and design-in of products. Knowledge of commonly-used practices and procedures within the industry. Rely on pre-established guidelines to perform the function of the job.


Essential duties and responsibilities may include, but are not limited to:

Develops customer interest in Industrial Computing & Networking products by providing technical expertise and training to sales and business development teams; delivering technical presentations; and presenting customer demonstrations.
Defines customer/partner usability and integration issues by conferring with customers, partners, account managers, product management specialists, and customer/partner support representatives; evaluating conditions; specifying requirements; coordinating with R&D to translate customer requirements into product features; conducting supportability reviews.
Develops technical solutions by preparing and evaluating alternative solutions; planning systems integration; isolating and correcting problems; and providing estimates.
Implements technical solutions by defining specifications; establishing integrations; conducting performance tuning, code reviews, and configuration management.
Validates results by designing diagnostic tests; creating test scripting routines; conducting benchmark tuning/testing; identifying and resolving faults.
Maintains results by establishing and maintaining system development standards documentation, application notes, training customer personnel; developing training manuals; responding to technical inquiries; escalating issues to engineering; and managing customer expectations.
Updates job knowledge by tracking and understanding emerging technologies; learning current and pre-release systems, products, platforms, and complimentary tool; participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed.


Qualifications/Skills
Bachelors degree in Engineering- Electrical.
Fluent English in reading, writing and conversation
Five (5) years of related industry experience or equivalent.
Product knowledge: Industrial PoE, Industrial Ethernet, Industrial Media Converter, Industrial Communication Computer, Industrial Managed Ethernet I/O Module, and Industrial Secured Device Server, etc.
Technical leadership.
General consulting skills.
Excellent communication skills both in oral and written form.
Problem-solving, negotiation, and organizational abilities.
Demonstrated ability in presenting technical information.
Ability and available to travel a standard of 30% of the time.

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Experience/Skills
call for details

Other desired skills:
Field Application Engineer -
This job has expired.