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Job Information
Job title

Help Desk Analyst I

Company Robert Half Technology
Wage Not specified
Location United States, Tennessee, Memphis
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/4/2008
Description
A fantastic company in Memphis is looking for a Help Desk Support Analyst for critical contract position. The Help Desk Support Analyst will be responsible for taking inbound calls from internal customers troubleshooting Microsoft Office Suite, Windows XP, hardware, software, and other platforms. The Help Desk Analyst will be responsible for documenting all calls using correct grammar and spelling, provide the best customer service possible, and the ability to work flexible hours. This is a great opportunity to work with one of the best Help Desk Teams in the state! All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. Robert Half Technology is an Equal Opportunity Employer.Apply for this job now or contact our branch office for additional information: Memphis East6750 Poplar AvenueSuite 501Memphis, TN 38138Phone: 901.759.2332Fax: 901.759.4115Email: memphis.east@rht.com

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
We are looking for several Help Desk Analysts to provide customer service and troubleshooting to internal customers. The Help Desk Analysts must have a minimum of one of more years of technical support, customer service, and strong documentation skills including typing speed of 50 WPM. The Help Desk Analyst positions require flexible schedules - first 2-3 weeks will be in training, after that 1st, 2nd, and 3rd shift hours will be assigned.

Other desired skills:
Help Desk Analyst I
This job has expired.