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Job Information
Job title

IT VOIP Technician/Specialist

Company CDI
Wage Not specified
Location United States, Ohio, Grove City
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/8/2008
Description
CDI has an exciting opportunity waiting for you! We are looking for exceptional people! We have an immediate need for a IT VOIP Technician/Specialist.

Location: 43123 Grove City, OH (Columbus)
Job Title: IT VOIP Technician/Specialist (Telecom)
Duration: 24 months
Travel: Yes
Weekend Work: No
On Call: Yes
Shift: 1st

Looking for an IT VOIP Technician/Specialist (Telecom) with call center experience to work on site with 5+ years of experience configuring, maintaining, and troubleshooting Avaya PBX systems including S8700, S8300, G650, G700, Definity SI, ESS, and LSP. Candidates must have PBX system and station administration, including Avaya administration tools. Experience with Avaya CMS (Call Management System), CentreVu Supervisor with AIM (Avaya Integrated Management) and a detailed understanding of voice carrier services, including T1, DS3, ISDN BRI / PRI, PSTN, QSIG is a must. Candidates must also have a strong understanding of ISDN and H.323 IP video services, and networking technologies including; TCP/IP, DHCP, VLAN, QoS, VoIP, and various WAN technologies (Frame Relay, MPLS, etc.)

Potential candidates must have the ability to create network topology maps using MS Visio, Avaya, ACD Call Routing (Advocate, BSR and ELAI) Avaya IP, Agent Avaya, AES (Avaya Enterprise Server), NICE Perform Audix Avaya Conversant, and Avaya Voice Portal with Voxify & Nuance Verizon applications. Furthermore, experience in configuration, administration, and troubleshooting of Polycom video conferencing systems, including Polycom MGC 25 bridges are crucial, and lastly, extensive experience with call centers and in depth knowledge of vectoring and call center routing experience with Avaya IVR running Gold Systems application is a must.df-tc

Experience/Skills


Other desired skills:
IT VOIP Technician/Specialist
This job has expired.