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Job Information
Job title

Mid-Level Helpdesk Technician

Company Ajilon
Wage between $0.00 - $0.00 Hourly
Location United States, Ohio, Cincinnati
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel Not Specified
Published on 2/19/2007
Description
Ajilon Consulting in Cincinnati has a permanent opportunity available with our client downtown for a high-quality Desktop Support/Help Desk technician. This person will help maintain our client's high quality of customer service and project success. This position will be a member of a team that is responsible for supporting and maintaining approximately 600 PC's in a Microsoft environment. This team works closely with other groups within IT and across the corporation.

This position Entails:

Issue Documentation and Tracking
Advance desktop troubleshooting
Hardware service and support
Support of multiple software applications
Help manage desktop workstation projects (e.g. application rollout, hardware upgrades, software upgrades, etc.)

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Experience/Skills
Experience with the following is required:

Windows XP
Microsoft Office
Desktop Hardware
Basic Networking
A helpdesk environment.

Experience with one or more of the following a plus:

Cisco VOIP Phone Systems
HP/Lexmark Printers
Document Management Systems
Microsoft SMS
Running small projects
Quality assurance

If you have the abilities listed above, please contact us as soon as possible with your resume. This position requires at least 3 years of helpdesk/technical support experience, a Bachelor's Degree and great customer service skills. Our client also offers a competitive benefits package. We look forward to hearing from you!


Other desired skills:
help desk, Microsoft, desktop support, workstation, Windows XP, Microsoft Office, hardware, networking, Cisco, Printers, quality assurance
This job has expired.