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Job Information
Job title

Quality and Training Manager

Company ACSG
Wage between $0.00 - $0.00 Annually
Location United States, Tennessee, Memphis
Employment type Full Time
Education Bachelor
Year Experience Less than 1 Year of Practical Experience
Travel About 25%
Published on 2/10/2007
Description
The Learning & Development Manager is a senior-level professional and seasoned individual producer and/or working task leader who applies a comprehensive, in-depth working knowledge of financial/business concepts, policies, practices, processes and procedures to the most complex range of assignments. Incumbents work independently, with general guidance of management. Errors at this level can cause significant delay, expense and/or disruption to the organization. Position involves frequent, regular interaction with all levels of ACS' operations/project management and staff. Prepares and maintains management control (financial/business planning and scheduling) systems for moderately-complex contracts, programs, projects, and/or tasks to determine and maintain the most cost effective method of accomplishing work, identify and mitigate risks, etc., and/or exercises working supervision over subordinate staff performing same.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*

Provides managerial, professional and analytical support during the evaluation, development and delivery of training programs for skills, technical, management and staff development training.

Manages need assessment process for new training materials and oversees material development and revisions to pre-existing resources to ensure business unit or group training needs are met. Manages and approves training methodology evaluations and resulting revisions/additions as required.

Evaluates and determines business unit or group training needs. Interfaces with upper management to understand and provide training consistent with business unit or group needs.

Formulates and implements policies and curricula based on knowledge and understanding of business unit objectives, departmental needs, business systems or changes in products, procedures or services, which may impact related training needs.

Approves the training assignments for instructors and ensures that effective techniques/methodology for training are provided.

Manages the process to ensure the timely and accurate production of applicable training materials.

Through lower level staff, manages the coordination of technical or professional training offerings with vendors and other third party sources (i.e., colleges, universities) as required.

Manages the data compilation, report generation and accompanying analyses to ensure completion and distribution of such materials/information in a timely manner.

Develops and manages departmental budget.

Monitors the status of program schedules and tracks all funds associated with the contract, program, or project, e.g., direct labor, subcontractors, and temporary labor, etc. Assesses the financial impact of project status to budget. Prepares completion cost estimates and projections on funding requirements, indicated final costs, and other planned and ad hoc reports.

Prepares miscellaneous associated reports, charts and graphs on program(s), project or contract status and makes presentations to management as appropriate.

May assist functional management in the performance of special assignments and projects in support of ACS' strategic planning efforts.df-tc

Experience/Skills
See Above

Other desired skills:
Learning & Development Manager - P1
This job has expired.