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Job Information
Job title

Services Management Consultants

Company BearingPoint
Wage between $0.00 - $0.00 Annually
Location United States, New York, New York
Employment type Full Time
Education Bachelor
Year Experience 4 - 5 Years of Practical Experience
Travel More than 50%
Published on 11/8/2006
Description
BearingPoint's Infrastructure Solutions Services Management (SM) practice provides strategy, assessment, design/redesign and implementation solutions for Life Sciences, Financial Services, Utilities, and the Communications industries in the areas of Service Assurance, process re-engineering, Service Desk implementations, Storage Resource Management, and Information Lifecycle Management.

Responsibilities:
  • Contribute to one or more Services Management projects through assessment, design and/or implementation phases
  • Work on the design and implementation of multiple IT management technologies.
  • Provide assessment of client processes and technologies for used for the management of IT services, applications, systems, storage and networks.
    Contribute to one or more of the following areas:
  • Assessment, Design and implementation of IT management technologies (HP Openview, CA Unicenter, Tivoli, EMC Control Center, etc.)
  • Assessment, Design and implementation of IT management processes (e.g. Incident Management, Change Management, Service Level Management, Capacity Management, etc)
  • Contribute to and/or lead the development of client deliverables such as assessment reports, requirement documents, technical architectures/designs, IT process flows, operational procedures, training plans, and more.

    Requirements:
    The ideal candidate will have the following attributes:
  • 1-10 years experience in IT operations and/or support
  • 1-10 years professional experience installing and configuring one or more leading IT management tools (e.g. Remedy, HP OpenView, HP Service Desk - Magic, Micromuse, BMC, Tivoli, CA Unicenter, EMC Control Center,- Peregrine-Etc) - certifications are a plus
  • 1-10 years professional experience in operational IT processes design and improvement (e.g. ITIL - ITPM - eTOM - HPSM , TOM, Six Sigma) - certifications are a plus
  • Preferred locations: Northeast (NY, NJ, MA) or Mid Atlantic (DC, MD, NC, VA).
  • Must be willing to travel up to 100% Monday through Thursday.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Services Management Cons - Northeast/Mid-Atlantic
    • This job has expired.