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Job Information
Job title

TECHNICAL HELP DESK TEAM LEAD

Company Robert Half Technology
Wage Not specified
Location United States, Ohio, Dayton
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/14/2008
Description
Robert Half Technology, the world's leader in technology staffing is currently seeking an experienced help desk Team Lead for a Contract to Hire Opportunity at a local company. The Help Desk Team Lead will supervise up to 13 Help Desk Representatives who provide end user support over the phone, troubleshooting hardware and software issues and workstation configuration. Strong teamwork, verbal, documentation and listening skills are required. Experience with a help desk call tracking/trouble ticket tool such as Remedy, HEAT and Clarity is desired. For immediate consideration regarding this or other opportunities with Robert Half Technology PLEASE CALL MARY MALIA AT (937) 224-7442 OR SEND YOUR RESUME TO MARY.MALIA@RHT.COM.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Bachelor's degree or currently pursuing a Bachelor's degree is required. 3+ years experience in a help desk environment. A+ or Net + is desired but not necessary. The ability to work second shift. Troubleshooting experience with Windows XP required. Must have knowledge of hardware and peripherals.Strong leadership skills.The ability to help and understand questions from level 1 agents.

Other desired skills:
TECHNICAL HELP DESK TEAM LEAD
This job has expired.