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Job Information
Job title

Technical Help Desk Professional Needed!

Company Robert Half Technology
Wage Not specified
Location United States, California, San Jose
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/17/2008
Description
Consultingdf-tc

Experience/Skills
*Two to five years of experience in an external or internal call center is required. *Excellent customer service skills required.*Excellent phone skills required.*Ability to handle and problem solve multiple projects while maintaining a friendly disposition *Strong communication (both oral and written), organizational skills and multi-task orientation are required. *Demonstrated capacity to work with high degree of accuracy*Capacity to work independently and efficiently while maintaining good team interactions*Must be proficient in the support of Dell personal computers (desktop and laptop) and related software applications (Outlook, Microsoft Office, IE, Mozilla Firefox, MS SharePoint)*Must be able to diagnose and troubleshoot Windows XP OS issues.*Experience supporting shared services such as file/print, network, and remote access.*Blackberry support preferred but not required.*Knowledge of Macintosh computers and related software preferred but not required.*Knowledge of basic Linux (Red Hat, Ubuntu) preferred but not required.*College degree preferred but not required

Other desired skills:
Technical Help Desk Professional Needed!
This job has expired.