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Job Information
Job title

Technical Trainer Sr (6035JC/46)

Company TSYS Columbus
Wage between $0.00 - $0.00 Annually
Location United States, Georgia, Columbus
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel About 50%
Published on 12/28/2007
Description
Summary
Assesses needs, develops, tests, maintains and delivers training programs and related material in support of products and procedures for internal and external clients. The trainer will lead a collaborative effort with system designers to develop client training prior to and after the client becomes live on TSYS. The trainer may be responsible for tutorial development. Establishes and/or reviews course content and objectives. Becomes subject matter expert and provides system and technical support for the design team. Ensures methodology, standards, and deadlines are met.

Responsibilities
With little or no daily supervision, acquires working knowledge of appropriate subjects/systems. Conducts training-need's assessments, develops and delivers technical training programs. May coach and develop team members. May supervise a limited number of team members, typically 2 to 3. May assist in hiring of new team members. Employs successful training techniques and styles. Reviews and edits documents for modification or publication.

Education/Experience
Four year college degree and 4 or more years professional experience or 6 or more years professional experience is required. Existing platform knowledge of TS1 or TS2 Consumer and/or Commercial; Prepaid, ProphIT or ISD platform are preferred. Ability to speak Spanish is a plus.

Skills and Competencies
  • Professional:
  • Excellent oral and written communication skills
  • Proficient in PC business applications:
  • Microsoft Word
  • Microsoft Excel
  • Lotus Notes
  • PowerPoint
  • Takes initiative
  • Develops strong knowledge of TSYS organization
  • Excellent customer service skills
  • Understand internal/external customer expectations
  • Thinks analytically
  • Strong research skills
  • Proficient problem resolution skills
  • Strong industry knowledge
  • Manages multiple projects
  • Proficient in selling/negotiating skills
  • Develops leadership skills
  • Technical:
  • Proficient knowledge of programming utilities
  • Proficient level in assigned programming language(s)
  • Working knowledge of file structure in program designs
  • Strong working knowledge of assigned system or subsystem
  • General knowledge of applicable mainframe applications
  • Effectively uses programming development and/or issues Methodology and tools
  • Utilizes manuals and other reference materials as necessary to complete tasksdf-tc

    Experience/Skills
    See Above

    Other desired skills:
    Technical Trainer Sr (6035JC/46)
    • This job has expired.