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Job Information
Job title

Technical Writer - Software Company

Company Envision Telephony
Wage between $0.00 - $0.00 Hourly
Location United States, Washington, Seattle
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 3/31/2008
Description
Envision helps businesses such as Costco, Nike, and Nordstrom deliver legendary customer sales and service experiences. We make software that almost magically turns a call center into a profit center. It can also be used to amplify the voice of customers so that they can be heard at all levels of an organization.
This position is not eligible for relocation assistance 
In this position you will write installation guides, site preparation documentation, and telephony integrations guides for a highly technical audience including professional services engineers and technical customer contacts. Other responsibilities include:
  • Research technical information, write and edit original documentation;
  • May prepare illustrations, screen shots, diagrams, and charts; and assist in graphic layouts;
  • Edit existing documents for content, organization, style and accuracy;
  • Determine style guidelines and establish style sheets as needed for technical audience documentation;
  • Coordinate editing schedules and review process;
  • Work independently while managing own schedule with minimal supervision;
  • Work with engineers and professional services teams to gather and create documentation

Experience/Skills
Qualifications:
  • Minimum of two years of full-time technical writing experience;
  • Bachelor’s degree in Technical Communications or other related area;
  • Full proficiency in FrameMaker with six months to one year of full-time use;
  • Experience with Adobe Acrobat, Microsoft Excel, and Microsoft Office;
  • Ability to work under tight deadlines and adapt to changing priorities;
  • This position is not eligible for relocation assistance.
We are a growing company focused on long-term customer satisfaction, built by employees who take pride in their work and are dedicated to the success of our customers. If our customers are successful, then we will be successful.
 
Please peruse our website for more information about our company and culture at www.envisioninc.com.  To apply for this position please send resume to careers@envisioninc.com
This job has expired.